Newcapec Empowers Mixue with Smart Food Service Digitalization

Newcapec partnered with Mixue to develop a smart tea production and store management system. The solution integrates ingredient shelf-life tracking, staff management, attendance, food safety, and daily operations into a unified platform, helping standardize store operations and improve management efficiency across the chain.

Project Overview

Launched in 2024, the project supports digital management across Mixue’s nationwide store network.

Client
Mixue
Project Launch
2024
Stores Connected
50,000+
Employees Covered
150,000+
Coverage
Nationwide
Key Modules
Ingredient shelf life, SOPs, attendance, training and HQ announcements

Challenges: Four Key Challenges in Managing a Growing Store Network

Distributed Stores, Complex Centralized Management

With stores spread across multiple locations, operational, inventory, and staff information can become fragmented, making it difficult for headquarters to maintain consistent oversight.


High Food Safety Standards


Ingredient shelf life, standardized preparation procedures, and staff health require close monitoring, consistent execution, and reliable records for traceability.


Frequent Staff Turnover and Compliance Risks

Employee identity, age, and health certificates require regular verification. Manual processes can be time-consuming and make it harder to keep records up to date or identify potential compliance issues promptly.

Manual Processes Limit Operational Consistency

As the store network grows, relying on manual notices, paper-based records, and individual experience makes it harder to enforce consistent operating standards across locations. More efficient digital management is needed.

Our Solution: An Integrated Smart Tea Shop Management System

mixue terminal and system

Newcapec developed a digital management solution for tea production and store operations, covering ingredient shelf-life tracking, production records, waste reporting, and staff management. Cloud-based data recording and reporting help headquarters monitor store operations and strengthen food safety management and operational consistency.

staff management

Staff Management

Manage employee records, facial recognition, health certificates and offboarding.


Ingredient & SOP Management

Ingredient & SOP Management

Manage ingredients and preparation procedures, with automatic updates to store tablets.

Shelf-Life Label Printing

Shelf-Life Label Printing

Manage ingredient shelf life, categories, and storage conditions for accurate labeling.


Food Safety Management

Food Safety Management

Monitor ingredient use across stores and franchise locations to support food safety compliance.

Ingredient Alerts

Ingredient Alerts

Get alerts for expiring ingredients and low stock, and track usage and waste.


Data Analytics & Reporting

Data Analytics & Reporting

Search preparation records by date, ingredient name, and category.


Project Implementation: From Planning to Nationwide Deployment

PROJECT PHASE 01

System Planning & Requirements Analysis

Analyze store workflows and identify key requirements for ingredient management, staff management, food safety, and daily operations. Define the system framework and digital management objectives.

KEY ACTIVITIES
Workflow Analysis Requirements System Planning
PROJECT PHASE 02

Nationwide Deployment & Store Integration

Deploy the smart tea production management system across the store network to support centralized oversight and daily operations, improving coordination between headquarters and individual stores.

KEY ACTIVITIES
System Deployment Store Integration Centralized Oversight
PROJECT PHASE 03

Continuous Improvement & Smart Operations

Refine system functions based on operational needs, including shelf-life alerts, employee verification, energy-saving features, and daily management tools to support standardized, data-driven store operations.

KEY ACTIVITIES
System Optimization Energy Efficiency Digital Operations

Project Results: Enhancing Digital Operations Across Tea Shop Chains

  • Connected more than 50,000 stores, enabling centralized management, consistent communication, and standardized operations across locations.
  • Digital ingredient management and shelf-life alerts help standardize handling procedures and improve traceability.
  • Employee identity, age, and health certificate verification help management monitor staff qualifications and reduce employment compliance risks.
  • Integrated SOPs, employee training, attendance tracking, and headquarters announcements help improve operational consistency across stores.
  • Bulk label printing, digital workflows, and scheduled device screen operation help reduce repetitive tasks and support greater operational efficiency and energy savings.

Why Choose Newcapec

01

Extensive Industry Experience and Insights

With extensive experience in smart campus, smart park, and enterprise digitalization projects, Newcapec understands complex business needs and operational scenarios.

02

Integrated Hardware and Software Solutions

We combine software platforms with smart devices to deliver integrated solutions tailored to real-world business requirements.

03

Ongoing Support and System Upgrades

We provide continuous maintenance, software updates, and dedicated support to help systems adapt to evolving business needs.

04

Practical Solutions and Long-Term Partnership

From requirements analysis to implementation and ongoing optimization, we work closely with customers to support standardized operations and digital transformation.

Conclusion

As chain businesses expand, efficient store management becomes increasingly important. Newcapec’s smart tea production management system has helped Mixue improve coordination between headquarters and stores while digitizing ingredient management, food safety, and daily operations. Looking for a smarter way to manage your store network? Explore Newcapec’s smart catering solution and discover how digital management can support your business growth.

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